Support Hours

General Inquiries: Monday-Sunday 7am-7pm PST
Sales/Billing: Monday-Sunday 7am – 7pm PST
Tech Support: 24/7/365

Phone Support

Sales: 1-888-554-6660 Ext. 1
Billing Support: 1-888-554-6660 Ext. 3
Tech Support: 888-554-6660 Ext. 2

Email Support

Sales: [email protected]
Billing Support: [email protected]
Tech Support: [email protected]

Weed Hosts’ Popular FAQ’s

Search Documentation, Knowledgebase And Watch Videos To Find Answers

Yes. Support is available 24/7 via toll free phone or open a support ticket in your “Client Portal” – https://www.hostingplusnetworks.com/hpn-whmcs/clientarea.php.

WordPress is available in your cPanel free of charge. It’s includes auto-install, auto-backups and “One-Click” restores. But if you need our installation services, just ask. We’ll install it for you for free.

Our backup service runs once each month week and day and overwrites any of our previous backups made, and only a total of one month of backups are kept. You can restore emails, databases, cron jobs, SSL Certificates and more from your hosting control panel! However, your use of this service is at your sole risk.

No. Your hosting account may be cancelled at any time without a penalty. Any unused “full months” will be refunded.

We have several hosting plans available starting at just $3.75 per month when paid annually using the promo code “weed”.

Yes, we will assist with moving your site to Weed Hosts from another hosting company.  Migration tools are available for WordPress in your hosting control panel. We do not offer migration services for site moving to another hosting company.

Yes, we do. Go to http://hpndomains.com to see if the perfect domain name is available.

Yes, we can. POP3, IMAP, Webmail, SpamAssassin, Mailing Lists, Auto-Responders and more are available in your hosting control panel.

Yes, email will work on your phone. We have tutorials available in our Knowledgebase for both Android and Apple devices.

We don’t have any restrictions on the number of visitors a website receives. The more, the better.

Our servers use Solid State Drives (SSD) which increases your website downloading time by 40-50%

All of our contact information is available at the top of this webpage.

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Popular Support Articles

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Mobile Devices

Weed Hosts

View our tutorials for setting up your email on iOS Apple/Android, etc. There are 11 helpful articles to help you with almost every setup. Click HERE to view.

FTP Clients

FileZilla Client is a fast and reliable FTP, FTPS and SFTP client with lots of features and an intuitive graphical user interface. Click HERE to learn more about FileZilla and other FTP clients.

Email

View our Video Tutorials for Creating Email Accounts, Access Email, How to Forward Email, etc. There are 17 Video Tutorials to help you with the setup. Click HERE to view.

WordPress

WordPress - Weed Hosts

Looking to develop a new WordPress website, update or add something new to your existing one? Then check out these top WordPress Video Tutorials. Click HERE to view.